Service Delivery Planning & Analysis

Unlock the potential of your service delivery planning.

See how AfriGIS can transform your approach to planning and delivery.

Service delivery is one of the most pressing challenges facing municipalities today. From waste management to housing and infrastructure, municipalities need accurate, up-to-date data to ensure that services reach the right people at the right time. Unfortunately, many municipalities still rely on outdated or incomplete information, leading to inefficiencies, uncollected waste, and service gaps.

At AfriGIS, we help municipalities, local government and utility providers transform their service delivery from reactive to proactive by providing accurate geospatial insights that reflect real-time growth, informal developments, and service gaps. Our platform integrates multiple data sets, enabling municipalities to plan smarter, allocate resources more efficiently, and close gaps in service provision.

AfriGIS assist with Smarter Service Delivery Planning with Geospatial Insights

How We Help

  1. Accurate Service Delivery Mapping

    Many municipalities and utility providers struggle to track informal developments and unregistered properties. This can lead to uncollected waste or even service provision in areas that are not supposed to be covered. AfriGIS uses geospatial data to help accurately map formal and informal settlements, ensuring that all residents are accounted for in the service delivery system. This allows our clients to target their efforts and resources efficiently.

  2. Proactive Infrastructure Planning

    With AfriGIS, municipalities gain a comprehensive understanding of their infrastructure and surrounding areas. We provide data on land use, flooding risks, and environmental hazards, helping municipalities make informed decisions about where to build infrastructure, whether it’s roads, waste facilities, or housing developments. Our Flood Hazard Index and other risk assessments allow municipalities to plan for growth while mitigating future risks.

  3.  Real-Time Data for Smarter Decisions

    Service delivery doesn’t have to be reactive. AfriGIS equips clients with real-time data, allowing them to adapt quickly to changes and anticipate future needs. By integrating data from multiple sources such as cadastral data, property registration information, weather prediction  and land use details, we help you stay ahead of the curve in service planning and delivery.

  1. Identifying Gaps and Optimising Resources

    Our platform helps clients identify service delivery gaps and optimise their resource allocation. With geospatial insights, we can pinpoint areas where services are either underprovided or overextended. This allows our clients to adjust routes for waste collection, plan new developments more strategically, and allocate resources where they are needed most.

  2. Addressing National Security Risks

    AfriGIS empowers municipalities with reliable, up-to-date spatial data, offering critical insights into land use/cover, zoning, property ownership, and transportation networks. By leveraging geospatial intelligence, municipalities can effectively distinguish between formal and informal settlements, identify served and unserved areas, and determine whether land is government-owned or privately held. This comprehensive understanding of their operational environment enables smarter, more efficient service delivery planning—reducing inefficiencies and mitigating national security risks.

  3. Long-Term Planning for Sustainable Growth

    As municipalities grow, so do their service delivery needs. With AfriGIS, municipalities gain the ability to forecast growth, plan for new infrastructure, and ensure that services are scalable. We help you create a data-driven service delivery model that accounts for the future, ensuring that your infrastructure keeps up with population growth and urbanisation.

AFRIGIS APIs

Access verified and validated data via our APIs. Integrate in your own solutions.

Showcase

Experience our capabilities in action.

Take a look at our capabilities, play around, ask us questions. Find out how AfriGIS unlocks the valuable geospatial insights you need to succeed.

    We would appreciate the opportunity to learn more about your business.

    This information will help us gain valuable insights and better assess how we can best support your needs.

    Service Needs*

    What type of services are you most interested in?(Select all that apply)

    Current Challenges*

    What are your current service delivery challenges?(Check any that apply)

    Geographic Scope*

    Data Capabilities*

    Do you currently use any geospatial data or platforms for planning?

    Demo Interest*

    Would you like to schedule a demo?







    We use cookies to give you the best experience.